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Your Privacy Matters Privacy Policy

Privacy Policy

Effective Date: 09/10/2024

At taupomonopoly.co.nz (referred to as “we,” “us,” or “our”), we are committed to protecting and respecting your privacy in compliance with the Privacy Act 2020 (New Zealand). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://taupomonopoly.co.nz/ and purchase our products or services.

1. Information We Collect

We collect personal information to provide and improve our services, process your orders, and ensure secure payments. The types of personal information we collect include:

  • Personal Information: When you make a purchase or register on our site, we collect personal details such as your name, email address, phone number, and physical address.
  • Payment Information: We collect payment details such as your credit card number and billing information, which are processed securely through Stripe. We do not store credit card information on our servers.
  • Device and Log Information: We collect technical information such as your IP address, browser type, and operating system, using services like Cloudflare to ensure site security and performance.
  • Cookies and Tracking: We use cookies to enhance your user experience, analyse website traffic, and customise content.
  • Google reCAPTCHA: We use Google reCAPTCHA to protect against spam and abuse. This tool may collect your IP address and user behaviour to determine if you are a human.

2. How We Use Your Information

We use the personal information collected for the following purposes:

  • To process your orders and deliver products purchased through WooCommerce.
  • To process payments securely using Stripe.
  • To communicate with you regarding your orders, questions, or concerns.
  • To improve our website and personalise your experience.
  • To prevent fraud, spam, and other malicious activities via Google reCAPTCHA and Cloudflare.
  • To comply with legal obligations and resolve disputes.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or advertising purposes.

4. Your Rights

Under the Privacy Act 2020, you have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: If you believe any personal information we hold is inaccurate or incomplete, you have the right to request correction.
  • Erasure: In certain circumstances, you have the right to request the deletion of your personal information.
  • Objection: You can object to the processing of your personal information for direct marketing or other purposes.

To exercise any of these rights, please contact us at [email protected]

5. Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. This includes using secure servers and encrypting sensitive information such as payment details. Despite these measures, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Retention of Data

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies before providing any personal information.

8. Cookies Policy

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember preferences, analyse traffic, and understand how users interact with our site. You can adjust your browser settings to block cookies; however, this may affect the functionality of the website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. Any changes will be posted on this page, and where appropriate, we will notify you via email or through our website. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

[email protected]